Excellent. Sales guy was no frills, just gave us brochures of what we were looking for with straight forward pricing of the different options. Installation by one guy, which was impressive, and it works beautifully. Only downside was after ordering the door, I waiting two weeks for someone to call about scheduling. I had to call them to find out what was going on. Do no waste time with West Shore windows and doors. It’s a two hour drug out sales pitch for prices that are much higher and very few details.
The service tech Chris was prompt, called to say he was on his way. He was polite and did his job replacing garage door. The driveway was so icy even though i had put pellets down. After he was finished with his work, he graciously helped bringing in the trash can and getting my car back in the garage.
If companies had more people like him, the world would be a much better place. He definitely deserves a commendation and a raise.
Thank you Shank Door!
In today’s world we often hear just the complaints or unhappy remarks from customers.
Well this note is not that. I am writing you to tell you how impressed I am with Shak door as a company and its employees.
My purchase was a small order by comparison but a significant one for my family.
Our installation was efficient and they showed us the owner’s manual with how to work the door.
Thank you for making this great experience.
Thank you Clyde for the same day service with your installer.
I will call shank for everything in the future.
Thank you for your prompt service of fixing my garage door in the January blizzard